Privacy Policy

 Effective Date: October, 2025

Wherever You Are Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.whereveryouare.uk, make a booking, or take part in one of our experiences.

We encourage you to read this carefully to understand how we handle your information and your rights under UK data protection law.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact      details: such as your name, email address, phone number, and postal      address.
• Booking      and payment information: including experience preferences, dates, and      billing details (processed securely through our payment providers).
• Communications:      information contained in emails, messages, or enquiries you send to us.
• Personal      reflections or journal entries: if you choose to share written      reflections, responses to mindfulness prompts, or other personal materials      during your experience, these are collected only with your consent and      used exclusively to personalise your experience. Sharing is always      optional.
• Website      usage data: including IP address, browser type, time zone, and cookies      (see Section 7 for details).

2. How We Use Your Information

We use your information to:

• Process      and manage bookings or enquiries.
• Provide      and personalise your retreat or experience.
• Communicate      with you regarding updates, confirmations, or support.
• Improve      our services, content, and overall guest experience.
• Comply      with legal or accounting obligations.

Personal reflections or journal entries that you choose to share are treated as strictly confidential and are never used for marketing or promotional purposes without your explicit written consent.

2A. Retention of Personal Reflections and Journal Entries

Any personal reflections, writings, or journal entries that guests voluntarily share with Wherever You Are Ltd are stored securely and used only to support or enhance the retreat experience.

Unless otherwise agreed, these materials are deleted within 30 days of the end of your retreat or experience.
Anonymised insights (with all identifying details removed) may be retained to help us improve our programmes or understand participant needs - never for marketing, advertising, or external sharing.

You remain the owner of your reflections and may request deletion of your shared content at any time by contacting hello@whereveryouare.uk.

3. Legal Basis for Processing

We process personal information under the following legal bases:

• Contract:      to provide the services you have booked or requested.
• Consent:      where you have chosen to share reflections, receive updates, or marketing.
• Legitimate      interests: to operate, improve, and protect our business.
• Legal      obligation: to meet accounting and record-keeping requirements.

4. How We Share Your Information

We do not sell or trade your data.
We may share limited personal information only with trusted third parties who help us run our business, such as:

• Secure      payment processors, web hosts, or booking platforms.
• Professional      advisers (accountants, legal consultants).
      All partners are contractually required to keep your data secure and use      it solely for the purposes we specify.

5. Data Storage and Retention

Your personal data is stored securely in the UK and/or EU.
We retain:

• Booking      and financial information for up to six years (for legal and tax reasons).
• Enquiries,      emails, and marketing preferences until you withdraw consent.
      Once data is no longer needed, it is securely deleted or anonymised.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access,      correct, or delete your personal data.
• Restrict      or object to certain processing.
• Withdraw      consent at any time.
• Request      a copy of the data we hold about you.

To exercise your rights, please email hello@whereveryouare.uk.
If you are not satisfied with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyse site performance.
You can manage or disable cookies through your browser settings.
For more details, please refer to our separate Cookie Policy (available on our website).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Wherever You Are Ltd
Registered in England & Wales
Registered office: 3rd floor, 86-90, Paul Street, London, EC2A 4NE
Email: hello@whereveryouare.uk
Website: www.whereveryouare.uk